Represent Auro Hotels professionally to our clients/guests and business partners.
Assure that all transactions with guests are handled in a legal, ethical manner.
Providing prospects with complete and accurate information on hotel. Determine client needs and possible objections; provider persuasive arguments to close the sale. Negotiate rates to maximize revenues.
Develop positive working relationships with existing clients by anticipating needs and acting promptly to rectify any problems; maintain frequent contact with established and prospective clients.
Practice effective revenue/yield management to include wise negotiation and booking function space, focused solicitation during soft occupancy periods and effective rate and price negotiation.
Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule. Have a comprehensive understanding of the property and its offerings.
Notifies various department heads of arrangements made to ensure high level of service and guest satisfaction. Manage time effectively, maximize sales time, focus on priorities, and complete assigned reports and projects in a timely manner.
Possess strong working knowledge of business development and sales techniques, catering and banquet operations, yield management, service standards and techniques, guest relations and etiquette, food and beverage, service ware and equipment, menu development and general hotel knowledge and practical ability to apply business knowledge in a hotel setting.
Execute rate negotiations and pre-qualification, issue contracts, and establishes files, process bookings and appropriate follow- up correspondence with clients.
Responsible for maintaining lost business report files and tracking tentative and definite business by market segments.
Conducts FAM tours, site inspections and represents Auro Hotels at trade/consumer shows, presentations and other functions as designated.
College degree in Hotel Administration Preferred; 2-3 years hotel Sales Manager/Supervisor experience or equivalent combination of education and experience in hotel of similar size and nature.
AuroHotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
About Renaissance Orlando Airport Hotel
Explore an exciting career in hospitality with Auro Hotels
Auro Hotels, a successor to JHM Hotels, is Elevating the Experience in hospitality. We are a company that seeks out the positive, encourages bright thinking, and is helping to light the communities where we operate.
Our principals began JHM Hotels in 1973 with the modest 40 room Sunset Motel in Pomona, California. Over 45 years, the talented Rama family grew the business into one of the largest, privately owned, hospitality companies in the country. In 2017, the time came to put a succession plan into place, allowing the first generation to pass the baton to the second generation. The JHM Hotels' name was retired, and Auro Hotels was born.
We view ourselves as a different kind of hospitality company. Auro Hotels is a company that is professional and visionary. We strive to bring a higher level of service and commitment to excellence to every relationship. We are grounded in sound business practices and stand on a solid financial foundation built by our forefathers, even as we seek to bring imaginative, unique and category-leading solutions to each hotel project.
Auro Hotels' current portfolio includes 30 hotel...s in the United States, and two properties in India, operating under well-known brands such as Marriott, Hilton and Hyatt. In addition, there are 9 properties in the design phase or under construction, with others in the pipeline.